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Truefitt & Hill

Refund Policy

We will happily replace, repair, or issue credit for, any goods which are defective owing to a Truefitt & Hill (Gentleman's Grooming) Ltd. error, e.g. product damaged, faulty texture or fragrance, wrong product shipped, faulty device/container product. Please send us back your products within 28 days of delivery. We will refund the cost of standard return delivery and send you a replacement order free of delivery charge.

If you require a full refund of your order because of a Truefitt & Hill (Gentleman's Grooming) Ltd. error, e.g. product damaged, faulty texture or fragrance, wrong product shipped, faulty device/container product please send us back your products within 28 days of delivery . We will give you a full refund, including the delivery costs - provided that you have returned the goods to us in their original condition.

Please note:

Refunds will only be made against the original debit/credit card used.

You must retain proof of postage for all returns.

For hygiene purposes, any toiletry items that have been opened or used for any reason may not be returned unless faulty.

This policy is only applicable to purchases made at www.truefittandhill.co.uk. If your purchase was not made at www.trufittandhill.co.uk please contact the outlet directly.

Returns address:

Truefitt and Hill (Gentleman's Grooming) Ltd.
Unit F21
Riverside Business Centre
Haldane Place
SW18 4UQ
email: info@truefittandhill.co.uk
Tel: +44 (0) 207 493 8496

Made In Britain

All our products have been carefully crafted in England since 1805 and they embody the essence of the British heritage at its best. Our dedicated team of highly skilled professionals, chemists, designers and craftsmen work tirelessly to deliver our products known today for their distinctive tradition of innovation and excellence. Our iconic ranges will continue to be produced in England as we constantly endeavour to bring new and exciting products in response to our customer’s needs.

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